Impactiv8 uses a wide range of software, apps and digital tools, both internally as an agency and for our clients. 

We pride ourselves on being at the cutting edge and using the best available tools, whether they be free or paid.

We invest a lot in software and are continually reviewing what we are using to ensure it still provides value and is the most cost effective and efficient solution. As a result, we regularly add to and update our favourite tools over time.

Below are the main platforms used by Impactiv8 and/or our clients, along with a description of what they are used for, a link to find out more information, as well as some alternatives in case the tool that we recommend isn’t quite right for you.

This started as a list of digital marketing tools, but expanded well beyond this to a list of online tools that will help improve all elements of your business, as collectively these tools help deliver a better customer experience – and that’s great marketing!

Customer Relationship Management (CRM)

Keap Pro is an all-in-one CRM, sales and marketing automation platform that you customize to consistently win business. Keap Pro allows you to keep all your lead and client information, activity, and messages organised, as well as making it easy to set-up appointments, track leads, send quotes and receive payments all from within the same system.

Keap Pro is recommended for service businesses who require email marketing, appointment bookings, quote, invoicing, payments and basic automation.


Active Campaign

Infusionsoft by Keap  is an all in one CRM and email marketing automation system. It does everything from lead generation and qualification, through to email campaigns, auto-responders, personalised communications and store-front with shopping cart and/or order forms for on-line payments. It enables automated workflow tasks with smart campaign triggers and excellent reporting so you can see what works and what doesn’t.

Infusionsoft is recommended for businesses who have a requirement for high level automation that extends beyond just email marketing, as it is a more powerful CRM solution than most email marketing platforms.


Active Campaign

Drip is an ecommerce sales and marketing automation platform, designed for building personal and profitable relationships with your customers at scale. It works really well with platforms such as Shopify and is therefore recommended for eCommerce businesses.

Impactiv8 is an affiliate partner for Drip:



Password Sharing

LastPass remembers all your passwords across every device, so that you don’t have to. This is especially great if you need to share login details for your business or clients with team members, and is also a massive time saver tool, allowing you and your team to significantly increase productivity.



Project Management

Asana is a project management tool that allows you to manage tasks both individually and within a team.



Harvest is a time tracking tool that allows you to track time spent on projects and/or clients. This is particularly useful when you have several people working on the same projects/clients, as it allows everyone to be able to see how much time has been used and/or is remaining against what has been budgeted.



File Storage & Sharing

Google Drive allows you to store files, access them from anywhere, and collaborate with others.

Dropbox allows you to save and retrieve all your photos, docs, and videos across multiple devices and access them anywhere – it works even when offline!


One Drive


Zoom is a video conferencing platform that includes online meetings and group messaging into one easy-to-use application. It is great for online meetings with clients, prospective clients and team meetings.




Slack is a communication tool that brings the team together and allows them to collaborate and stay productive wherever they are, making it great for remote teams and for communicating with clients.



Voxer is a voice communication tool that enables secure, real-time communication in one powerful push-to-talk app. Works with iPhone, Android, and the web, making it create for remote teams and for communicating with clients.




Xero is an accounting software system for small businesses that has all the time-saving tools you need to grow your business. From importing bank transactions to sending invoice reminders, Xero automatically handles tasks so you can get your accounting done faster.




Stripe is a low fee online payment processing platform that allows you to accept credit cards, manage subscriptions, send money, and run a marketplace. It integrates with other tools, such as Xero and Keap, making it much easier to do business online.

PayPal is a safe and fast way to send money, make online payments, receive money and/or set up a merchant account. It has loads of payment options and it is used by many people to make purchases, as it is widely trusted. 

Calendar Appointments

Whilst not an appointment booking app, Keap Pro has appointments embedded within, so no need to invest in another system if you already have Keap Pro

ScheduleOnce . Calendly . AppointmentCore

Automation & Integration

Zapier allows you to connect your apps and automate workflows, by moving information between your web apps automatically. Zapier handles your busy work so you can focus on your most important work.

PlusThis works with many of the top marketing automation software, such as Keap Pro, Infusionsoft and Drip (amongst others) to increase functionality, as well as integrate with other systems.




Screen Sharing

Loom allows you to record your camera and screen with audio directly from your Chrome browser and share it with others, making it easy to get your message across, whether it be to train team members, give instructions or share information with clients.




WordPress is an online, open source website creation tool, which is arguably the easiest and most powerful blogging and website content management system (or CMS) in existence today.


SquareSpace . Shopify . WooCommerce

Divi Builder by Elegant Themes is a complete WordPress design framework that allows you to design and customize every part of your website from the ground up. You have control over everything down to the finest detail, with loads of great templates to choose from, making building a website super easy for even the non-techy.


Genesis Framework and Epik Theme

SiteGround provides fast and secure web hosting, which is the place where all the files of your website live and the place your domain name gets pointed to so that people can see your website.



Online Stores

Shopify is an easy to use online store builder, with fully customizable store design, secure shopping cart provided and Ecommerce hosting included.


WooCommerce . eBay . Etsy . Amazon

Tracking, Analytics & Reports

Google Analytics allows you to measure your website traffic, user behaviour and conversions on your website, allowing you to measure the ROI for your marketing efforts.


Google Tag Manager is a simple, reliable, easily integrated free tool that allows you to manage and deploy marketing tags (snippets of code or tracking pixels) on your website (or mobile app) without having to add lots of code that can have a negative impact on your website performance.

ReportGarden provides marketing agencies with a single, central solution to manage clients, campaigns, real-time dashboards and automated reporting across a variety of platforms.

Whilst technically not software or an app, UTM codes are still worthy of mention.

A UTM code is a snippet of simple code that you can add to the end of a URL to track a source, medium, and campaign name. This enables Google Analytics to tell you where searchers came from as well as what campaign directed them to you so that you can measure the performance of individual campaigns and/or pieces of content.

Funnelytics allows you to plan your marketing funnels quickly and easily by mapping them out within a drag-n-drop canvas. You can also calculate the stats that will be required to make them profitable. Once your campaign is live, it shows real-time results as people start to move through your funnels, making it easy to determine which elements of your campaign you should scale.

Event Bookings

Eventbrite is an all-in-one event booking system that allows you to sell tickets, manage registrations, print name badges, process event check-ins and report on sales and attendance, all within the one platform. It’s event directory also helps you promote your event and extend your reach.




Proposify allows you to create, send, and track beautifully designed professional proposals and contracts. Templates and electronic signatures allow you to save time and close more deals faster.



Transcriptions &  Captions

Rev allows you to create transcriptions and captions from video or audio files, and their turn-around times are super fast! Captions are created as SRT files that can be uploaded to Facebook and YouTube so that people can read the captions when videos are on mute. Transcripts are great for creating blog posts and other forms of content quickly, rather having to type it all out yourself.

Impactiv8 is an affiliate partner for Rev.



Webinars and Video


WebinarNinja is an all-in-one webinar platform that allows you to create webinars, whether they be live, automated, hybrid, series or summits and includes highly converting landing pages, email reminders and analytics.


WebinarJamEverWebinar . Zoom . GoToWebinar

Video Creation

Wave.Video allows you to create engaging videos for social media, blogs and websites with ease, using their video templates, video stock and audio library. You can also resize your videos to different video formats, include CTA’s with your logo and host your entire video funnel on


Shakr . Animoto . Adobe Spark . Ripl .  Headliner

Video Hosting

Vimeo allows you to house videos unlisted for embedding on websites, within online training programs or within private member communities.




Canva is an online design and publishing tool which makes graphic design simple for everyone, allowing you to create unique images and animated gifs for use on social media, blog posts, presentations, posters, invitations, and much more.


Image Compression

ShortPixel allows you to optimise images prior to using online. This tool should be used prior to uploading images to websites or email campaigns to help decrease load times for websites and help reduce the chances of emails with images ending up in spam filters or failing to be delivered.


Flaticon allows you to get vector icons in a variety of formats for use both on and offline.

Font Awesome allows you to get vector icons in a variety of formats for use both on and offline.


ManyChat allows you to automate and combine Facebook Messenger and SMS to grow your business.



Typeform allows you to create interactive forms and surveys that engage your audience so that you get more (and better) responses. They can be embedded on your website and can integrate with your customer relationship management tool if required.




Shortstack allows you to collect entries for competitions as a lead generation tool.


Woobox . Rafflecopter


Interact allows you to create online quizzes that generate leads, segment your audience, and drive traffic to your website.

Content Sourcing

Feedly is a content sourcing tool that allows you to develop a personalised magazine based on your interests. You simply add your favourite websites into Feedly, swipe through your content feed, read those articles that spark your interest and then social share them straight from within the app if you like. It also integrates with other tools like Buffer, Hootsuite, Pocket and Evernote (amongst many others).

BuzzSumo allows you to find engaging content by curating the content that is getting the most shares across social media. You can filter by content type, categories and time period, as well as seeing what content is doing well on which platforms and who it has been shared by.


AgoraPulse is an easy to use social media management tool that allows you to drive engagement and build authentic relationships on one platform. Easily switch among all your social channels and accounts from a centralised dashboard. The dashboard’s “inbox” approach makes sure you never miss a customer’s question or mention and stay in control of your accounts’ activities. Dive deeper into social conversations by monitoring hashtags, locations, and users that mean the most to your business.


HootsuiteSprout SocialPromoRepublic . Buffer

Social Listening

Brand Mentions digs every corner of the internet to find all the relevant mentions about anyone or anything. You set the keywords or phrases you want to be found (e.g. your business name) and Brand Mentions alerts you when it is mentioned online.


Instagram Planner



Customer Support


Teachable allows you to package up your skills and experiences to create and sell beautiful online courses.


Kajabi . CustomerHub . WishList Member . iMember360 . AccessAlly


AppSumo is a marketplace that regularly sells the tools you need to grow your business at massively reduced rates, often with a lifetime deal, rather than the regular monthly subscription pricing. It is well worth following AppSumo to discover all the latest deals. 


If you're ready for a digital marketing solution that's all about scaling your business, talk to us today.